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Privacy Policy

Ayuray Organics Private Limited (hereafter “Cnergy”) is committed to protecting the privacy of its visitors and users (hereafter the “Visitors,” “you” or “your”) to our Internet World Wide Web site cnergy.club (hereafter referred to as the “Website”), and your usage of our services and products, that links directly to this privacy policy about the protection of personal information online. We aim for the Website to be a safe and enjoyable environment for you. This privacy policy (hereafter the “Policy”) primarily describes: the information that Cnergy collects through the Website or otherwise, which is hosted and operated from India; the information that Cnergy collects from its employees or other third parties, business partners or vendors. The use and role of cookies and similar technologies on the Website; and the security measures Cnergy has in place to protect the information that Cnergy gathers through the Website or otherwise. The Visitors are encouraged to read this Policy before using the Website. By accessing or using our Website, you agree to the terms of this Privacy Policy, available at cnergy.club. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Information
We may also collect sensitive personal data or information (“SPDI”) about you when you voluntarily access and use the Website. By using the Website, or by purchase of any product, or by providing us with the information, you consent to the storage, processing, transfer and disclosure of your Personal Information and SPDI in accordance with the terms of this Policy. We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when filling out forms on the Website.

1.2 Non-Personal Information
We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical information automatically collected through cookies, web beacons, and other tracking technologies.

1.2.1 Internet Protocol (IP) Address
Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in the Cnergy’s server log files whenever you visit the Website, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by the Cnergy to calculate the Website usage levels, to help diagnose problems with the Website’s servers, and to administer the Website. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.

1.2.2 Cookies
Cookies are data that a web server transfers to an individual’s computer for record keeping purposes. Cookies are an industry standard used by most websites, and help facilitate users’ ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most of the browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to the user’s computer system. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Website.

1.2.3 Web beacons
The website may use ‘Web beacons’ to compile aggregate statistics about Website usage, demographic data and response rates. It helps us maintain a count of the users who have visited the website or certain pages of it.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our services
  • To personalize your experience on the Website
  • To respond to your inquiries and provide customer support
  • To send periodic emails, newsletters, or promotional materials

Information Sharing
We do not sell, trade, or otherwise transfer your personal information (SPDI) to third parties without your consent, except as described in this Privacy Policy.

3. Critical Communications

Cnergy may from time to time and as may be necessary use your Personal Information and SPDI to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of Cnergy with respect to use of this Website (“Critical Emails”). Since Critical Emails would consist of important information you shall not have the option to opt-out of receiving Critical Emails.

4. Transactions

When you take part in a Transaction through the Website such as purchasing products or merchandise, Cnergy may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products or merchandise purchased through the Website. Cnergy may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction or your shipment.

5. Third Party Service Providers

Cnergy works with third parties who provide services, including website hosting, payment processing, other administrative services and other services which enhance user experience. Cnergy may share your Personal Information, and SPDI, with such third parties, as may be necessary, for the purpose of enabling such third parties discharge the provision of such services. These third party service providers may be located within or outside India. Your Personal Information and SPDI may also be shared with the entities responsible for delivering the products ordered / purchased by you on the Website.

6. Miscellaneous

Cnergy may disclose your Personal Information and SPDI if Cnergy believes that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Cnergy, you or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.

7. Security

We implement reasonable security measures to protect your personal information or ‘SPDI’ from unauthorized access, disclosure, alteration, and destruction.

8. Your Choices

You can choose not to provide personal information or disable cookies, you should note, however, that declining cookies, may limit your ability to use certain features of the Website, or impossible for you to access certain portions of the Website.

9. Changes to This Privacy Policy

Cnergy reserves the right to update this Privacy Policy to reflect changes to our information practices, and any of its policies or procedures concerning the treatment of information collected through the Website, without prior notice. Any changes to the Policy will become effective upon posting of the revised Policy on the Website. Use of the Website following such changes constitutes your acceptance of the revised Policy, then in effect. Cnergy encourages you to bookmark this page and to periodically review it to ensure familiarity with the most current version of the Policy.
We encourage you to review this page periodically for the latest information.

10. Consent

By using this Website or by seeking or availing any products and services you consent to the terms of this Policy and to the use and management of Personal Information and SPDI including, Payment Information by Cnergy for the purposes and in the manner herein provided. Should this Policy change, Cnergy intend to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Website. You agree that you provide all information to us voluntarily. Collection, use and disclosure of Personal Information and SPDI requires your express consent. You are providing us with your consent to our use, collection, and disclosure of the Personal Information and SPDI. You may choose to not provide us with Personal Information and SPDI, but in the event that you do so, we will be unable to provide you access to our Website or any service or part thereof. Further, you accept the terms hereof and hereby consent to the storage and processing of Personal Information and SPDI by third parties and in any of location within or outside India. The Company will make best efforts to ensure that the third party or the location to which the SPDI is transferred affords same level of data protection as would be afforded under Indian law. By continuing to use the Website, products or service, you provide your consent for transfer, sharing and disclosure of such Personal Information or SPDI by us in accordance with this Policy. Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Chandigarh, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at ayurayindia@gmail.com